Contact us for a Return Authorization Number. Return Authorization Number is good for ten (10) days. Returns must have this number on the return label. Products must be returned, at the buyer's expense, in original packaging with all documentation, parts and accessories. Product should be shipped with insurance as we cannot be responsible for damage or loss in return shipping. Refunds are issued upon inspection. Assessments will be made for damage or missing parts. A 15% restocking fee will be assessed on all products returned and on refused shipments. Your refund will be issued within three business days of our receipt of the return.